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Terms Conditions That Cover Your Account

These terms are the agreement between you and jaduji when you open an account and use the lobby. They cover your wallet, your deposits through bKash, Nagad or Rocket, and how we handle a dispute.

Account rules in plain EnglishWallet and payment termsCricket and casino play coveredSupport contact inside

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HOW WE HANDLE IT

Your Data, Security and Policy Requests

We keep the personal details you give at sign-up so we can run your account, verify a wallet and meet record-keeping duties that apply to us. Access to that data sits with staff who need it for a support case or a payout check, and we do not sell it on. You can ask to see what we hold, correct a wrong detail, or have your account closed and your data removed where the law allows. Write from your registered email so we can match the request to your account.

Account security steps

Your password plus the one-time code sent to your mobile protect each login. We never ask for your bKash PIN, Nagad PIN or Rocket PIN inside chat, email or a phone call, so treat any request for one as fraud.

Cookies on the lobby

Session cookies keep you logged in while you move between slots and live tables. Clearing them signs you out, which is worth doing on a shared phone before you hand it to someone else.

How long records stay

Wallet and transaction records are held for the period our accounting and verification duties require. Ask us to close the account and we will tell you which records we must still keep and for how long.

Requesting a change

Email from your registered address with the detail you want corrected. We confirm receipt, check it against your account, and reply with what we changed or why a clause prevents the change.

ASK US DIRECTLY

Where to Raise a Terms Question

If a clause is unclear, ask before you deposit rather than after. Our Bangladesh support desk answers questions about account closure, wallet verification and payout checks, and the person reading your message can point you to the exact clause that applies. Have your registered mobile number ready — it is the fastest way for us to find your account and answer with the right detail.

Team online

Live chat from your wallet

Open chat inside your logged-in account and the agent already sees your account wallet, so questions about a held payout or a suspended round get answered without repeating yourself.

Email for written terms queries

Send a message when you want a written answer you can keep, for example a request to close your account or a dispute over a settled cricket market.

Registered mobile number

Your sign-up number is how we confirm it is really you, so keep it current. If you change SIM, update the number in account settings before you request a withdrawal.

What You Agree To When You Join

jaduji Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account you confirm the details you give us are your own and that you are old enough to play under the law where you live. Your login is personal, so keep the password and the one-time code to yourself; if someone else uses

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your account, the activity on it is treated as yours. Deposits and withdrawals through bKash, Nagad or Rocket must come from a wallet in your own name, and we may ask for a matching wallet statement before a payout is released. Play in the lobby, whether
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that is a live baccarat table, a crash round such as Crash Burst, or a cricket market on a BPL match, runs on the balance shown in your account wallet. We can adjust an obvious system error, void a market priced wrongly, or suspend an account
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while a check is open, and we will tell you why in writing. Nothing here promises a particular outcome on any round, and how much you can access at all depends on the law where you are and on eligible regions. Where a game or provider
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publishes RTP, that figure sits on the game screen itself; we do not publish our own.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Terms & Conditions Questions

The clauses visitors ask about most, answered in the same plain wording we use in the agreement itself. If your case is not here, the support desk will read the relevant clause back to you.

Yes. Ask support in writing to close it, and any balance left after open checks is paid to your own bKash, Nagad or Rocket wallet. Closing the account does not cancel a verification already in progress.

We match the sending wallet name to your account name. A mismatch, or a first payout, can trigger a manual check. Send the wallet statement we ask for and the release continues from there.

They can, when a payment rule or a legal duty shifts. We post the updated version on this page and note the date, and continuing to use your account after that means the new wording applies to you.

A clear system error, such as a round settling at the wrong result, can be corrected or voided. We tell you which round and why, and the balance in your account wallet is adjusted to the correct figure.

No. One account per person and one wallet in your own name. Duplicate accounts may be closed and linked balances reviewed, because the terms treat your login as personal to you.

Access depends on your local law and eligible regions, so check the rules that apply where you are before you deposit. If a region is not eligible, we may restrict the account.

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